I Quit with Much Rejoicing

Linda1I may have hinted I was unhappy, in reality absolutely and utterly miserable in my current employment. Nailing down the why’s hasn’t been easy. Truthfully, I knew some of the reasons but not all from the very beginning. The honest to goodness, oh my gawd, get me out of this madness fact was I was miserable nearly from the day I walked in the door and it only got worse. Exponentially worse each and every single day, it also got easier to identify the reasons why. Finally, this month I had enough of all of it, with great trepidation, I made a decision that I may well come to regret but is nonetheless the right decision for me.

I QUIT.

Yes, you read that correctly. I had enough, I reached my limit my wits end and I wrote my letter of resignation and pushed the send button. I had been contemplating this move for months, seriously contemplating for weeks but then it hit me and I hit the wall of ‘done’ and pushed send. Thinking to myself as that letter went out, ‘shit, can I take it back’.

Last year was very difficult for me, emotionally and financially. I was out of work for nearly six months, ran through my savings and was down to my last month of emergency funds when I accepted the position with my current employer. I had high hopes. I had made the decision to go from being self-employed to returning to the corporate world, to what I thought would be my last istock_000008650446small_custom-6ce6bb326422c9899f3e1b667f9bcae2444a689c-s6-c30job before retirement. I had researched this company, had spoken to more than twelve (12) people within the organization up and down the food chain. I was impressed with what I had seen and heard, I was happy with the salary and benefits, I was happy with the role I was taking. I was excited!

I wanted this to be wonderful.

Then reality hit, it hit hard and fast; it hit like a freight train and rolled over me, squashing me into the ground within the first two weeks. Honestly, I was left questioning my sanity, competency and value. I did not know where to turn, did not know whom to ask and did not have any direction. My boss was incommunicado, his boss simply said, ‘be patient’. The entire environment was toxic and I was miserable, I kept thinking it would get better; it didn’t.

Now less than a year later, I QUIT.

Scary as hell really, with bills to pay and a mortgage I am returning to independence. I am returning to contract work. I am going back to having some control over the environments I work within and those I work for and with every day. Is there risk? Yes, absolutely there is huge risk. Especially since I haven’t had time to rebuild my emergency fund. Nevertheless, misery is a far greater problem than the alternative, the possibility I might not stay busy and paid.

toxic-stress-response-pageIs it really I don’t have the patience to work within a corporate environment where the answer to many questions of inefficiency is, ‘this is the way it is always done’. Or is it that in my industry, consulting and IT, the culture is so toxic today I simply am incapable of surviving. I suspect it might be a mix of the two. Where the only concern is the bottom line, quality and human beings take a backseat. There is of course one other problem that everyone is afraid to mention, afraid to say aloud and that is cultural misalignment that has taken place within most large IT Consulting firms in the last decade.

Our industry, like so many others has been first outsourced then in-sourced through the H1B program, American workers replaced by primarily Indian workers. In the case of my employer, many  of management was Indian (2:1), most at my level were Indian (3:1), those one level below me (5:1) were Indian. Senior leadership of course were primarily American, this is the C-level those who were the face of the company but in all honesty they didn’t affect the lives of those of us who had to function with clients, or with each other day in and day out.

I am all for diversity in the workforce, however when it begins to create a toxic work environment I believe there needs to be something done. The fact of the matter is, when cultures collide especially in work environments all of us need to ask why and what we can do to fix the problem. We shouldn’t avoid the problem; we shouldn’t ignore what is causing the problem. We have an obligation to address the issues and create solutions, for our employees, our clients and our shareholders.

The H1B program was designed to bring qualified resources into the US, employers then sponsor those employees into Green Cards and even onwards towards their Citizenship. This provides large employers such as IBM, HP, Microsoft a source of educated IT professionals at a very low cost. Since the late ‘90’s when the program was expanded the program has brought millions of resources into the US and in turn sent millions of American professionals into the shadow economy of contracting versus full-time employment. One of the reasons for this is cost but as I think I have found out the cost is offset by the loss of organizational culture, the change in workplace culture is incompatible with our psyche and professional expectations, especially if we are women.

I QUIT.10402430_10205015207440428_9211021343351180985_n

Yes, I did that. Today is officially my last day. Yesterday I handed over all my gear, my computer, my phone, my badge. Today if they need something they can call my personal phone, I don’t expect they will though. My resignation caused some angst, though I suspect also it caused some small rejoicing, as I was a thorn in the side of some. I do not regret my decision to accept the position, I do regret allowing myself to stay longer than I should have hoping that it would get better.

So onward and upward, the lesson I learned is to not allow others to treat me badly while making excuses for their bad behavior. Culture is not an excuse.

I QUIT and now I start something new.

Overrated, Certainly Not

crybabySome weeks it doesn’t pay to get out of bed, well okay it does pay but not enough. Have I ever mentioned what I do for a living?

No?

Well, if I don’t get out of bed I do not get paid, no one pays me to sit at home, not one single red cent. It would be nice if I got paid to recline, eat grapes, sip wine and otherwise indulge my decadent debauched  dissolute self-indulgent delicate sensibilities, but it doesn’t happen. For many years, six in fact I have been an independent consultant or as some of my more delicate subtle clients refer to me conslutant.

For nearly twenty years, I honed my skills at sucking up and telling clients, what they didn’t want to hear in dulcet tones and with smiles, convincing them, that yes, they really did want to do what they didn’t want to do and they wanted to pay astronomical sums of money for the privilege of doing it. Over the years, my clients bitched and moaned about the cost of my presence, whined about how much they paid just to have me darken their door. Now and then, a client would shake an invoice in my face demanding I actually read aloud the figure at the bottom and explain why I was worth all those zeros.

Finally after all those years I decided I no longer wanted to work for others, there is a story behind that decision and it isn’t pretty. Nevertheless, there is a downside for my independence. I do not get paid if I don’t roll out of bed and show up at the client side to work each day. Having a bad day, worse how about a bad week? Suck it up, really tough tits girlfriend get your azz in gear stop at Starbucks for a quad shot and shake it off before you get to the client, no one cares they are paying you for your skills and competency, not your personal drama.

Sick today, hope it is only today and not all week? If you are too sick to get out of bed this is a day you won’t earn a dime. Better hope you have money in the bank, your bank that is. Your salary is paid by you, if you don’t have enough to cover it for the next payroll, you will be short paid. Hope the bills aren’t too bad and you don’t have quarterly taxes to pay this month!

Another big downside to my world?  There is nothing like uncertainty. Oh sure, everyone has uncertainty in life and certainly in their jobs. Whether you are an employee or a contractor you face the reality of job loss, this is  the world we live in today. If you are an employee with even a little bit of tenure you will likely receive some notice or a small package in lieu of notice. You will also be eligible for unemployment, something to tide you over. Contractors on the other hand get nothing, maybe not even the courtesy of a warning shot over the bow. We sign-up for specific periods of performance (contracts) however, these can end without any notice. If we know contract is ending we begin looking for our next contract, if a contract is ended without warning we are out in the cold, no severance no unemployment.

Most of us work on Net 30 day invoicing terms, all too often when our contracts end without notice that last payment is very difficult to collect.money-lock1-300x269

I am an IT Program / Project Manager. I am independent, I have my own consulting firm and I am incorporated. I have been fortunate, I have had very little time between contracts in the nearly six years I have been independent. This doesn’t mean there haven’t been a few scary times though. I have been on a couple of contracts that ended abruptly, a couple that were long-term and great fun. I have nearly always been fortunate in those I have worked with, never had problems collecting my money.

The upside to how I live in my work life? I am independent, if I really don’t like a client I am free to end a contract. I do not have to play politics, I have only one goal I want the project I am working on to be successful and the client to be successful, this is the only dog I have in the fight. If my dog wins I will gain a client for life and a good reference.

Generally speaking, I control the hours I work and the time I spend in my work. I no longer work 60, 70 and even 80 hour weeks. This happens now and then, when it does it is justified and necessary for a very short period of time. I take at least four weeks a year of vacation, I never did this when I was someone else’s employee.

The downside to my work life? Some days, when I am having a tough day, when I don’t feel emotionally, mentally or physically up to the day I can’t call in sick. I have a greater obligation to my client than I might to an employer. I also only have myself and I don’t get paid if I don’t roll my happy ass out of bed and get to work.

Most days though, even when my life feels like it is spinning entirely out of control it is pretty dammed good to be me.

Career Trajectory at Fifty-Five

Let’s talk about some of old adages we use to accept as truth, but not so much any longer.

  Age before beauty
  Practice makes perfect
  Experience is the mother of wisdom

What has changed you ask? Better, what exactly am I referring to when I say these are no longer truths within our culture?

These I think are more apropos for today:

  Hype and arrogance trumps experience
  Blame the other guy or circumstances beyond your control for your failure
  Two in the bush for half as much makes perfect cents

Why do I think this, it is a fair question. Honestly, this is about career progression and how those of us who have not been fortunate in our bonus checks, must navigate the ever-increasing rough waters we find ourselves in as we age up and out of our career relevancy.

My career and educational path was not a straight line, by the time that sheepskin was in my hand, the shine was slightly tarnished and I had a few years of work behind me. What that first degree gave me was the burnish I needed to move up the ladder, be taken more seriously and yes, be paid a little more for the work I was already doing.

As a woman in the world of business, you may move up, usually more slowly than men; this will depend on your willingness to throw others under the bus in your climb to the top, including your friends and family. My rise

The difference truly men are willing to go to great lengths

through the managerial ranks was impeded only by lack of corporate / political sophistication; encumbered by my failure to identify my enemies and my belief that ethics and quality outweighed arrogance and a penis. It didn’t, not even once.

In my thirties I was handed a gift, a career opportunity that would change my trajectory and open doors that might not have opened otherwise. I walked through those doors; I also walked through University doors once again and pursued a Masters to polish my credentials, one more time. This gift didn’t come without sacrifice, including playing in an entirely new sandbox with much different, bigger and more aggressive dogs. There were pros and cons to this career gift such as:

PROS

  • Challenging work
  • Fascinating, always new experiences
  • Travel, national and international
  • Education, lots of it
  • Decent income and decent opportunity for women, myself included, initially

CONS

  • Long hours, 70 hour weeks were the norm
  • Long weeks away from home, it wasn’t unknown to be away two to three weeks at a time
  • Dog-eat-dog mentality within the industry
  • Ten years ago the industry was outsourced badly

Career Relevance and Age

I don’t think of myself as old, irrelevant or outdated. Truth be told, I think of myself as damned near in my prime. I am experienced, knowledgeable and unencumbered by many of the outside influences others might still have. I no longer want to move up the career ladder, been there done that and found I didn’t all that much enjoy some of the jobs I landed in. Now I know the jobs I enjoy and am happy when I am doing them. I love challenging work and love to produce quality results, whether for an employer or a client.

I have worked as both an employee of consulting firms and as an Independent Consultant. There are clearly pros and cons of both. The problem with independence is the market is no longer geared toward individuals and their

How it feels, stop and all

capabilities or past references. In fact it is rare to find an opportunity that isn’t through one or many off-shore farms that advertise on the boards, set the rates (low) and nine times out of ten will rarely talk to you if you are (1) a woman; (2) American.

Does the above statement sound bitter? It is not bitter; it is simply the truth of what has happened in our market today.

What is happening?

I did not think at fifty-five my future would be no-future or at least as frightening as it is. I didn’t think that all my work my 70 hour weeks, my time away from hearth and home, my investment in certifications and additional

degrees would result in nothing. Just a career that came to a screeching halt in my prime. What I thought was I would do my consulting time, I would learn my craft and prove myself (I did this in some of the most difficult

environments there are) and then I would go to work for the last fifteen or twenty years of my career in some capacity as a full-time employee. I would earn a decent living, with benefits no less. I would mentor younger members of an enthusiastic team. I would write books about my experiences. I would be a visiting lecturer at local universities about quality, ethics in business and values, how to do things right.

What I didn’t realize is at fifty-five I am old and perhaps the best I can hope for is Wal-Mart Greeter.

Careers are made to be broken

I started on a completely different career than the one I am on today. Somewhere in 1990 the IT giants made a dramatic announcement that would panic the world.

The sky is falling, well no but might as well have been. What was really happening was the Millennium Bug or Y2K, the giants of IT had announced no software or internal clocks were prepared for the Year 2000. OH NO! What

Y2K Bug

did this mean for the rest of us? It meant millions of dollars were going to be spent preparing for the year 2000. Software giants would push their products, fortunes would be made and new careers would be launched. It meant a fairly egalitarian new marketplace would be created.

My new career would launch in 1994, I loved it more than my first and would invest and sacrifice, push the limits of my health at times, crawl over broken glass and fight for my right to be there more often than I can count. The problem? While we, those of us here in the US were building this market and sacrificing to do so, it was being slowly ripped out from underneath us. For those of us who happen to don skirts and stilettoes, we have seen our opportunities diminish and our careers, no matter what success we may have achieved previously, lay in shambles at our feet.

I joined the ranks of consultants in 1994 with a fortune 50 company. I was one of the first hired into their new SAP practice, a practice that would grow to thousands worldwide. I remained with them for seven years and achieving great success. I would join two more global organizations in senior roles over the course of the next ten years. By the time I decided to venture out on my own as an Independent the market had changed, Americans and especially women were seeing less opportunity and their incomes greatly diminished.

What is wrong with this industry? We don’t own it in any shape or form in the US and it is our fault. Prior to the Millennium, Bill Gates and other ‘experts’ demanded and won an expansion to the H1B program. This is the government program intended to enable industry, science and education to fill shortfalls by recruiting from overseas. The first wave of recruitment was predominately from India, it was two parts; Insourcing and Off-shoring.

Suddenly we had hundreds of thousands of technically capable but socially inept resources swelling our ranks. The cultural issues were many, the stratification of their own country by caste, religion and frankly gender were pervasive in those early days. It wasn’t infrequent an Indian man would refuse to shake my hand or the hand of a woman client. In many cases communication was insufficient, for all of us.

To further bolster the perceived on-going shortfalls of hands and feet to do work the H1B remained at the pre-Millennium numbers. As recently as 2007 Bill Gates testifiedin front of a Congressional Committee of the need to continue to import talent, as if we didn’t have sufficient skilled resources in the US. Yet, most of us in this industry had been forced to Independent contracting by then, with lower rates and no benefits. Unemployment and

Bill Gates Testifies 2007 Senate Judiciary Committee
courtesy Microsoft.com

under-employment in my industry was the norm, long before the 2008 economic crash. Our problem as Independents? We don’t have affordable access to on-going training, skills enhancements, industry conventions or any of the other opportunities those imported ‘employees’ have. Go figure.

I have been an Independent Contractor for five years.

This year I decided to join a company. There are reasons for this, one of the biggest being my desire to refinance my home. I know, sounds stupid doesn’t it however, the banks don’t like independent contractors no matter how successful we are. The company I joined is India based; I was concerned about this but after several interviews with their partners including their one American partner I was convinced they had culturally assimilated.

I was wrong.

So here I am, palm meet face. My ego is frankly shattering in a million pieces a day. First, because I think I have made a horrifying mistake in judgment. Second because I feel so useless and dispensable. Since February of this year, I have been employed by this company and almost completely ignored. Yes, when someone wants or needs something they seem to remember I am here and happy to help, but I am more of an overpaid secretary than a highly competent professional.

What to do?

I have begged to be allowed to contribute to the Intellectual Capital of the organization, it is something I do well and have done for both clients and employers in the past; to no avail, I am ignored.

I have begged to participate in the sales cycle, I am good at this and have done this in my past career. I am ignored, except when I am needed to build a slide deck, develop a pricing schedule or audit a Statement of Work.

I would of course love to be assigned to manage a project, this is what I was hired to do. I accepted a position below past roles in other organizations so I could do what I love doing, Project Management.

Nothing, Nada, Zilch

Me, I am simply feeling a bit of despair. My ego is bruised and my options at my age dwindling. Dreams maybe need to be changed, I hate this feeling of having no control.

Perhaps this is my future…..

For lack of stimulating work
Courtesy TravelingThought.com

What to do? What would you do?

http://www.myvisajobs.com/Reports/2012-Green-Card-Sponsor.aspx

Tales from the Air

Farts on the Airplane

There is probably nothing worse than someone with uncontrollable gas in the tight confines of an airplane. Certainly they are embarrassed by their overactive digestive track and their own stupidity at eating foods that would cause their active flatulence.

Let me give some advice. There are some foods that lend themselves to greater amounts of flatulence than others. This is due to the types of sugars they contain, the body CANNOT effectively break these sugars down and thus they produce gas which travels to your nether regions ultimately producing noxious fumes. If you know you will be flying, do yourself and your fellow passengers a favor avoid these foods!

Beans, Cauliflower, Cabbage, Raisins, Milk (especially for those with lactose intolerances) and yes the all-important BEER.

Elbows and other Sharp Objects

I once had a man (not what you are thinking you are so dirty minded) seated next to me in those big comfy First Class Seats. This man must have seen that I was more blessed than the average woman with pair of breasts that might be the envy of a Playboy Centerfold. Perhaps in his fevered fantasy he believed this meant they were public property, since they took more space than was normal. Whatever the case may be, I once had a man and he had a plan.

Our flight to Dallas was looking to be a long one, with plenty of turbulence and stormy skies. I had already taken my seat, 1B aisle bulkhead left side of the plane. When he arrived he first glared at me, as if to say; “what are you doing in this section of the plane?” Admittedly, back then there were few women flying in First during what was considered the Friday specials, business flights back to Dallas on American. Add to this I was already in my standard Jeans, cowboy boots and tee. But then my Man with a Plan noticed my assets and his gears turned. He sat his happy self down, pulled out his Wall Street Journal leaned to the right, taking more than half our ample arm rest as his own, and ordered his Scotch and Soda before take-off. Then the fun begin……….

Turn page one, right hand grabs page turns and shakes landing squarely against the edge of my breast. I think nothing of it. A few minutes go by and time to turn the next page; oddly the exact same action produces the same result. “Excuse me, my breast isn’t public property and your attention isn’t welcome. Would you mind keeping your elbow on your side of the arm rest and your hands to yourself, please”, said as nice as possible and looking directly at the Man with the Plan. He smirked, moved slightly to the left and started reading again. A few more minutes pass (he reads slowly) and the same exact thing happens, fortunately the two gentlemen across the aisle see it this time, so when I turn and tapped him and said, ‘The next time you touch my breast I am going to break your ribs and it will be self-defense’, they concurred. Again he smirked and this time he didn’t move.

Five more minutes, he readies himself for another page turner and a free feel. I ready myself as well, I am watching for him how. He turns the page and this time takes a slow linger down the side of my left breast as if daring me to follow through with my threat. Boy did he challenge the wrong Texas girl, I pulled back my elbow and delivered a blow to his ribs that knocked the wind from his lungs and bent him over in his seat. When he could breathe again the first thing he did is push the call button and when he Flight Attendant arrived he demanded the police meet the plane in Dallas and arrest me for assault. She asked me what had occurred and I explained the situation. She asked the nice gentlemen across the aisle what they had seen and their story agreed with mine. She offered him a choice;

  1. She could have the police meet the plane and he would be arrested. I might be also, but it is likely the charges would be dropped against me.
  2. He could change seats with someone and forget the entire incident assuming I was willing to do so and someone was willing to change seats with him.

He took option two and the rest of the flight was quite pleasant. He called me a Bitch as he was moving his bags, I agreed.

Thus we have two tales of many of my time in the air. Farts on a plane, well that is on-going and frequent. Elbows that is a true story from about ten years ago.

Flying in the Face of Sanity

Did I say that, mention sanity and flight in the same sentence. Could it be I have finally lost what little true lucidity I have left and crossed over into the land of la-la. This could be the case, but as I look at the end of another year of mileage and other sundry programs that award me for spending my life away from home I am forced to take stock.

It is important to understand what I do for a living; I am a consultant or as one of my favorite customers once said during a heated debate;

“Well Val, that is because you are a Conslutant”, at which point he grew beat red and

Mattel Archives

fumbled mightily for a way out of his Freudian Slip. Being the wonderful Conslutant that I am I gave him one, I smiled sweetly and said, “Why no George, I am not a Conslutant at all, you pay me very well for my services and thus I think there might be another name for what I am”. While the Steering Committee of the very proper southern State Board of Education stared mouths agape, both George and I burst out laughing and all was right with the world once again. Freudian Slips forgotten and the heated debate regarding the state of the project picked up where it left off.

Nevertheless, I am a Consultant, to be precise I am Project Manager big IT projects. I have been working in this capacity for twenty years. For the past five I have worked as an independent, meaning sometimes I get to pick my customers but most of the time I scramble for new contracts. The other thing this means is I spend a great deal of time in airports, airplanes and hotel rooms; that is away from home.

The Mile High Club

Get your mind out of the gutter it isn’t what you think! Those of us who spend a significant portion of our lives catching catnaps in the air belong to a unique club. We know the secrets of getting through long check in lines, security is a breeze and we generally don’t

Google Image - Minneapolis

stress when our flights are delayed. Why you ask? The answer is simple this is our life.

We make friends with the people at ticket counters we know their names, sometimes even the names of their children; we see them week after week. TSA agents greet us by name; we take the same flights week after week and are on the same schedules. Flight attendants know us and we continue conversations from the previous week with them, sharing war stories of our time in the air, bad passengers and the changes since the airline has cut back services.

How many miles can a single person fly? 3,722,902 – you read that right. Three million seven hundred twenty-two thousand nine hundred and two. Those are the approximate miles I have flown between four main airlines in the past twenty years. It is likely a bit more, but many miles have fallen through the cracks of bankruptcy, mergers and sundry other incidents of flying life. To be perfectly anal about this that works out to be five hundred and ten (510) miles per day every single day for twenty years.

The Road Less Traveled

Now of course I didn’t fly every day. Didn’t even fly every week. Most weeks but not every week. In fact there were entire years during this period where I actually I stayed in one place and was able to act just like a normal person, commuting to and from an office on a road rather than in an airplane, I found the experience far more stressful. When people ask how I can stand to fly every week I point out if they live and work in any metropolitan city in the US they likely spend up and hour or more each way in the car five days per week. They are subject to road rage, incautious drivers, traffic jams and many other terrible inconveniences. I on the other hand am met at the airport where my car is valet parked, I rarely stand in long lines, I always board the plane first, my commute consists of sitting back while others ‘drive’ and I catnap.

I don’t want to glamorize my commute, believe me there is nothing glamorous about it at all. Every privilege I have has been earned by bad food, rude seatmates, long layovers, delayed flights and being away from home.

I am starting this series here, more to come on Flying in the Face of Sanity.

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